Never thought I'd see training on one of my favorite topics, but somehow the Utilities Telecom Council (UTC) is going to do it a week from now. To some readers' pleasure and others chagrin, I've done a million posts on metrics, some absurdly long (see: HERE) and I for one, will be paying very close attention.
When: 12 November 2013, 2 - 3:30 pm ET
What: "This webinar provides an overview of metrics development and implementation approaches based on national and international standards and best practices. It describes how to develop and use metrics to gauge performance and facilitate improvement and gives examples from the utilities space."
How: Click HERE for more info and to register
Thanks again to tmorkemo on Flickr.com for this image ... my 2nd timing using it
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