First, I'm neither a security-focused PR flack for the electricity industry, nor a gotcha journalist trying to capture eyeballs by vilifying utilities and scaring readers. Rather, I'm a member, supporter, advocate, and hopefully, sometimes, a constructive critic of the enterprise of keeping the grid safe and secure while updating it for the 21st century.
So here's the thing: a recent interviewer quoted me as saying senior management doesn't have a very good understanding of their security posture. While I'm sure I've said something like this a hundred different ways on the blog, it's never been intended as an insult or attack, but rather as observation of the current state of affairs at many but not all utilities. The way this was captured and framed in the article, however, losing nuance and a few other qualifying words along the way, it definitely came off as a blunt attack ... and I'm not the only one who noticed. Sorry about that ... wasn't my intent.
However, support for this type of generic observation comes from things everyone in the industry already knows, and that the GAO lists on the highlights page of its July 2012 report. Here are the last 4 challenges, partially addressing utilities, partially the larger industry ecosystem:
- A focus by utilities on regulatory compliance instead of comprehensive security
- A lack of security features consistently built into smart grid systems
- The electricity industry did not have an effective mechanism for sharing information on cybersecurity and other issues
- The electricity industry did not have metrics for evaluating cybersecurity (AB: of course I'll come back to this one before the post is over!)
All of these things make sense to folks who've either been in a utility or have worked with utilities and/or regulators for some time. There's a logical history to each of them that explains where they came from and why they remain challenges to be solved.
And you'll note (and it angers some of the more concerned security pundits when I say this), that whatever US utilities have done so far has apparently been enough to keep cyber attackers from having major successes to date.
As this post is now getting too long and trying to do too many things, let's end with another invocation on the benefits of business-oriented metrics, this time courtesy of the GAO itself:
... Having metrics would help utilities develop a business case for cybersecurity by helping to show the return on a particular investment. Until such metrics are developed, there is increased risk that utilities will not invest in security in a cost-effective manner, or have the information needed to make informed decisions on their cybersecurity investments.
The GAO, I think, comes from a similar position, in some ways anyway, as this blog. The cited report mentions not just shortcomings but positive actions taken so far. The GAO, the SGSB (this blog) and plenty of other groups and individuals simply want to see utilities and the industry be safe and successful while they modernize to meet the demands of our times. Neither are interested in criticism for criticism's sake, but only to suggest better possible methods. I'll leave it at that for now.