[I]n their rush to squeeze efficiencies from power, water and gas grids, utilities, energy regulators, governments and technology providers forgot the consumer. To benefit from the confluence of technological advances in smart meters that are operated remotely, internet communications and smart appliances that will digitise our grids, we must first lay secure foundations for privacy of customer activity and security of the networks from attack.I like this. You build a business right when you think about the needs of the customer first. A great deal of current Smart Grid propaganda is about the needs of everyone but its ultimate end-users.
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